Privacy policy

Introduction

At Criazo, we are committed to protecting your privacy and ensuring the security of your personal information. this privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you consent to the data practices described in this policy. if you do not agree with the practices described, please do not use our website.

Information we collect

We collect information that you provide directly to us and information that is automatically collected when you use our website.

Personal information

• Name and contact information (email address, phone number)
• Company name and business information
• Information provided in contact forms or consultation requests
• Communication preferences
• Any other information you choose to provide

Technical information

• Ip address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses

How we use your information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our services
• To respond to your inquiries and provide customer support
• To send you marketing communications (with your consent)
• To analyze website usage and improve user experience
• To detect and prevent fraud or abuse
• To comply with legal obligations

Cookies and tracking technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. cookies are small data files stored on your device.

For more detailed information about the cookies we use, please see our Cookie policy .

Data sharing and disclosure

We do not sell your personal information. we may share your information in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your explicit consent

Data security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. however, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to object to processing of your information
• The right to data portability

Data retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Third-party services

Our website uses third-party services that may collect information about you:

• Google Analytics: Used to analyze website traffic and user behavior. data is anonymized and used in accordance with Google's privacy policy.
• Microsoft Clarity: Used for website analytics and user behavior insights. data is collected anonymously.

Children's privacy

Our website is not intended for children under the age of 16. we do not knowingly collect personal information from children. if you believe we have collected information from a child, please contact us immediately.

Changes to this privacy policy

We may update this privacy policy from time to time. we will notify you of any changes by posting the new privacy policy on this page and updating the "last updated" date.